Virgin Media Community

[Court123]

Hi so I applied for internet to be install a week today, just been checking all details to make sure everythings right and the two letters at the end of my postcode have been changed or put in wrong? So the postcode actually leads you up the road from my house. Does anyone know how I’ll go about this to get the two letters changed? 

thanks in advance 😊

[Paulina_Z]

Hi @Court123,

Welcome to our Community Forums! Thank you for your post and I'm sorry to hear that your address may have been put in incorrectly into our systems. 

I'll be more than happy to investigate further for you. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.

Thank you. 

[Paulina_Z]

Hi @Court123,

Thank you for coming back to me via Private Message. I'm glad that we were able to discuss your query and have it resolved now. 

Please let us know if there's anything else we can do to help going forward. We're happy to assist.

Thank you.