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lolajake1984
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Installation

Hi guys just a quick question,I've just joined virgin media but I've got an old telewest broadband box,it says the virg8n connections are push connections ,well this is a screw connection,could anyone help me please

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Andrew-G
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Re: Installation

Apparently the push fit connections just go over the top of the older threaded connectors.  Give that a try and see if it works, if it doesn't you'll need to ring and ask for a technician to come and complete the installation.

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Natalie_L
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Re: Installation

Hi lolajake1984, 

 

Welcome to the community and thanks for posting. 

 

I just wanted to check in and see if you have been able to get this sorted since you posted? 

 

If not, please let us know and we will be happy to assist. 

 

Thanks 

 

 

 

 

Nat
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