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Cav185
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Installation kit activation didn’t work

Hi,

collected my kit one day later but still no activation. I’ve received a text today to activate but didn’t work, also run the test through my account but it seems to be an issue and ask to call VM.

i have called 4/5 times being 30 min each on the phone, but no one is answering.

is that normal? Do they have a customer support team atm?

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LittleMick73
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Re: Installation kit activation didn’t work

Hi the activation number is 0800 9539500 have your account number area code and serial numbers of the equipment to hand. Regards Micky
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Cav185
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Re: Installation kit activation didn’t work

Thank you, 

i have been contacting them for the last few days don’t know how many times, I have just being in the line for 57 min and they just hung up on me.

I even tried to cancel the service route, but no answer either.

anything I can do?

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