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joseglima
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Installation in a new build...

Hi all,

Is there any way to speak to Virgin Media installation team? I was under the impression they would be keen to connect a set of 2 brand new houses (in the corner of an existing residential road where virgin is available to all existing properties) but I keep going round in loops.

Speaking to the house developers this isn't something they considered as they only consulted with Openreach (who told them they could pull a cable overhead, rather than underground), so I guess some digging work would be required... is that something Virgin do???

 

Thank you all

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VM-Jon
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Re: Installation in a new build...

I can help. Will message privately 


Here to help! I'm an install manager helping out whilst working from home. Find out more


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marabova
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Re: Installation in a new build...

Hello,

 

Would you be able to help me too. I ordered a broadband for a new build 6 weeks ago. I was told that I can get a broadband on 7th of October. Unfortunately on 30th of September my installation date was canceled due to additional construction work required. And since then I have no update when the issue is going to be resolved. All other properties on the street have VM, so I really cannot understand what is this issue? 

Please would you be able to help and get me in touch with the construction team, as I can't stay much longer without a broadband. My job is depend on this.

 

 

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