I know there are other threads on this but I thought it was easier to start a new one. I see many people having the same issue as I’m having, Neighboors have VM but yet it seems to be an uphill battle to get my own installed. 1 woman said it was going to take 6-8 weeks only after I had to ask her the same question 6x and her denying she had a time scale, she offfered a £70 credit and I just cancelled the order as I can’t go 8 weeks without internet, the next day I organised some temporary internet on a very expensive dongle type thing from Vodafone on a monthly basis and phoned VM again as I couldn’t believe they advertise my address is ready to connect, take the money and then I get a text 12hrs before saying it’s delayed without any idea of whether it’ll be a week or 6months? The lady I spoke to second time said it wasn’t to do with waiting 6-8 weeks it was about getting permission to go through someone’s land and sounded a lot more promising and assured me she’ll look into it and get back to me, based on what other people have said about their call back I doubt that’s going to happen, so now she has started me a new contract to resolve the issue and meanwhile I didn’t accept the 70£ credit offer, (my fault). I just need to know how long this will take and what needs to be done, the customer service truly is terrible, far worse than other big network providers.