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Psum
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Installation delay

Anyone had trouble with installation, I ordered on 22/02/22 and was given 10/03/22 for installation day, it was postponed evening before, given another date 25/03/22 and now that was postponed next date given is 11/ 04/22. 😡 So annoying because cable is in garden ready to go!! 
Each time i have had to take time of work and now we have no internet.. Seriously thinking of cancelling before it’s even started. 

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jpeg1
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Re: Installation delay

Yes it's very common for installations to be delayed. The dates are estimates, not guaranteed.

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jbrennand
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Re: Installation delay

FYI - Re. VM’s installation issues - see John’s excellent precis in message 18 of this thread..

https://community.virginmedia.com/t5/QuickStart-set-up-and/Multiple-Failed-Installations-zero-commun...

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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