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Lilly_may2013
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Installation date?

I want to know when my installation  date is I ordered service had a confirmation  email then had  to send prove of address council tax bill and my birth certificate   nothing bck about a installation  date I did what they sed and still nuffin

 

 

[MOD EDIT: Subject title changed for clarity]

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Christy_D
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Re: Installation

Hi there

Please let me take a look into this.

I'll pop over a private message to take a few details.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Lilly_may2013
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Install

 I still haven't receive a reply about my order they had proof was suppose to be booked for today  still don't know when services are getting install why are virgin media ignoring me I've emailed them no reply  either someone was suppose to get bck to me yesterday nothing just want to know what's going on ay to much to ask been waiting ages

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goslow
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Re: Install

You should avoid multi-posting the same question and in 'Community Natter' you are unlikely to get a reply from the forum team.

@Christy_D offered to send you a PM on your original topic

https://community.virginmedia.com/t5/QuickStart-set-up-and/Installation-date/m-p/4881305

you should reply on there to avoid any future confusion in replies.

Zak_M
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Re: Installation

Good afternoon Lilly_May2013. 

 

Thank you for reaching out to use once again. 

 

Have you managed to receive your PM from @Christy_D

 

Kind regards,

Zak_M ​​​​​​

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