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on 21-03-2022 15:52
Hi, I got a message on my mobile to text back KEEP to confirm my installation date which is due on 24/03/22 but I'm awaiting my mobile number transfer so I can't text back.
on 21-03-2022 15:59
Try calling 0800 0521734
on 21-03-2022 17:32
I just said I can't because my number is being transfered
on 23-03-2022 19:57
Hello @met94,
Welcome back, thanks for posting.
I am sorry for the issue with this, unfortunately we are limited to what we can do regarding your phone.
Can you see the appointment on your online account still?
Many thanks,
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