on 27-12-2021 00:42
I am moving into a shared block, the blocks currently do not have Virgin service, however the neighbouring houses do, so there's service in the area.
Is there any process to allow cabling to be installed to the building?
The grounds are jointly owned by the various flat owners.
on 27-12-2021 03:12
on 27-12-2021 07:37
Hi there,
Thank you for your interest in our services. I will send you a private message for some more information so I can take a look at this for you.
Regards Joe
on 29-12-2021 09:09
Hi Dospies,
Thanks for your post and a big welcome to the Community. It's great to hear you're wanting to join Virgin Media.
If there has never been services installed there already but the surrounding houses have services then this may mean we already looked at this but decided against things.
I can see Joe-C offered to look in to this. Were they able to get any solid answers for you? If not, or you're still waiting let us know so we can provide some further assistance.
Many thanks,
on 30-12-2021 15:51
Hi Kath,
Provided Joe C with my address, but no answer yet!
Would be a shame if not as I've been a customer for a while, but not changing where I'm moving to based on Virgin availability as that'd be madness.
Joe
on 03-01-2022 09:56
Hi Dospies, sorry for the delay getting back to you.
In case this is something you still need help with I will get in touch via PM as well and hopefully we can get things cleared up for you.
Tom