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Dospies
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Installation Survey

I am moving into a shared block, the blocks currently do not have Virgin service, however the neighbouring houses do, so there's service in the area.

Is there any process to allow cabling to be installed to the building?

The grounds are jointly owned by the various flat owners.

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jbrennand
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Re: Installation Survey

Highly unlikely (0% chance IMO) you will ever be connected.

A VM person should respond on here in a day or so and advise.


--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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JOE-C
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Re: Installation Survey

Hi there,

Thank you for your interest in our services. I will send you a private message for some more information so I can take a look at this for you. 

Regards Joe 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Kath_F
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Re: Installation Survey

Hi Dospies, 

Thanks for your post and a big welcome to the Community. It's great to hear you're wanting to join Virgin Media. 

If there has never been services installed there already but the surrounding houses have services then this may mean we already looked at this but decided against things. 

I can see Joe-C offered to look in to this. Were they able to get any solid answers for you? If not, or you're still waiting let us know so we can provide some further assistance. 

Many thanks, 

Kath_F
Forum Team




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Dospies
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Re: Installation Survey

Hi Kath,

Provided Joe C with my address, but no answer yet!

Would be a shame if not as I've been a customer for a while, but not changing where I'm moving to based on Virgin availability as that'd be madness.

Joe

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Tom_F
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Re: Installation Survey

Hi Dospies, sorry for the delay getting back to you.

 

In case this is something you still need help with I will get in touch via PM as well and hopefully we can get things cleared up for you.

 

Tom 

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