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Installation Question

meyre76
Joining in

on ‎12-03-2022 14:04

Hi,

So in about 2 weeks I’ll be joining Virgin Media. I went with the ultimate oomph bundle for £70 a month. M500 Internet with all the tv channels etc.

Anyways, I want the router in a different room to both the tv boxes and I want both boxes to be connected via the coax. Struggling to find an answer online.

Cheers

showbox speed test
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2 REPLIES 2

nodrogd
Very Insightful Person
Very Insightful Person

on ‎12-03-2022 14:20

All VM boxes be they Broadband or TV related have to be connected to the coax cable. It is Mandatory or they just won't work. The installers get a 2 hour slot to install your equipment, so as long as the routing to all the boxes is not too complicated you should have no issues.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
Forum Team
Forum Team
In response to nodrogd

on ‎14-03-2022 15:45

Hey @meyre76,

Welcome to the community and thanks for taking the time to post your issue on the forums.
We're glad to hear that you are taking up our services very soon, @nodrogd has covered all the bases with that response.

Please let the installer know, where you want the equipment and they will do it for you.

Regards,

Steven_L

 

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