I have just spoke to virgin and they are sending me 2 new 360 boxes, they also said there’s a £65 set up and install and set up charge, if I already have virgin surely it’s going to be a plug in and crack on job, as I already have a V6 box and I’m tech savvy, I can’t see why I would need to pay £65, lastly do the engineers bring the box or is it separate?
thanks in advance