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Installation Delayed

We moved into our new property very recently and had attempted to bring Virgin Media with us. Installation was arranged for this Tuesday. On Friday I was informed that installation would be delayed. However I have had no information as to the reason why. I've just been told to wait for a call from the construction team.

I would like to know what it is that I am actually waiting to have done. If this is some ridiculous council permission request meaning we will be without internet for 2-3 months I will consider switching.

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Re: Installation Delayed

Consider switching.

 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Installation Delayed

Hello Mikey_205, 

Welcome to our community forum page, it's great to have you on board. 

I'm very sorry to hear that your installation has been delayed and I have now sent you a private message so I can take a closer look at the situation. 

You can access your private messages by clicking on the purple envelope which is located at the top right hand side of your screen. 

 

Kind regards, 

Dean C

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