Menu
Reply
Berti2005
  • 1
  • 0
  • 0
Joining in
127 Views
Message 1 of 2
Flag for a moderator

Installation Damage

Had VM installed a month ago and ever since I've been trying to get the damage done by the engineer rectified. This is 3 holes drilled from the inside to the outside with the drill on hammer action causing the outside bricks to party disintegrate well outside the diameter of the original hole.

In addition not one of the holes has been sealed allowing ingress... 

I've spoken numerous times to customer services nothing done, now its over to legal protection on house insurance to take action for negligent work...

Tags (2)
0 Kudos
Reply
Ashleigh_C
  • 2.8K
  • 112
  • 233
Forum Team
Forum Team
103 Views
Message 2 of 2
Flag for a moderator

Re: Installation Damage

Hi there @Bertie2005

 

Thank you so much for your post and I am so sorry to see that you have had this issue with your install! 

 

I'd love to take a look into this for you, I'll send you a new PM now so we can do so.

 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you. 

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply