Tried to sign up for Virgin broadband a couple of years ago. After some debate we were eventually told that there was no T junction (?) for our property and it was too expensive to install one.
Since then, I have cleared the hedge that runs alongside the road, and found a CATV box in the ground. Is this the junction box we need? If so, how do we get Virgin Media to recognise this? Whatever internal database they use seems to have our property on a blacklist!
Please help - the openreach connection here is rubbish!