We live in a road with many Virgin fibre users
The Virgin fiber Box is opposite my house on the other side of a narrow public road that runs alongside the main road.
But because my house does not have a connection point, they will not install fibre!
Im told it is because the subcontract team are quoting too much to close a little used road and now no one will discuss the issue. This is after a month of Waiting for an install!
VM will not install a road crossing to serve just one property, & have no obligation to do so.
The budget to install infrastructure to a single property amounts to around £1500. Digging up & restoring a road would probably cost 10 times that. I would be looking at another provider.
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Hi @daviesfoley I would be happy to double check this for you. I will send you a message as I will need your address to look into it.
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