I've got the quick start kit this week but my house has no VM socket.
I moved into a new house that used to have VM in the past so I just ordered the quick start guide to make it faster. Then I found out the VM box was taken off by the builder during the redecoration. Now I'm trying to book an Engineer but I simply can't find a way to make it on any of VM channels. On top of that, I've been trying to sign in using the account number and area reference provided by VM without success.