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I've been disconnected

c_mns
Joining in

Hi, my broadband isn't working and the line test says I've been cut off, I'm up to date on my payments and have recently changed my package, can anyone help? I need to be online for work. 

 

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

Call Customer Services on 0345 454 1111 or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Travis_M
Forum Team
Forum Team

Hi @c_mns

 

Thanks for posting on our community forum and a big warm welcome with this being your first post.

 

Sorry to hear about your broadband issue, I am going to drop you a private message to collect some more information. Please keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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