Hi, my broadband isn't working and the line test says I've been cut off, I'm up to date on my payments and have recently changed my package, can anyone help? I need to be online for work.
Call Customer Services on 0345 454 1111 or wait two or three days for a VM staff member to get to your post.
Thanks for posting on our community forum and a big warm welcome with this being your first post.
Sorry to hear about your broadband issue, I am going to drop you a private message to collect some more information. Please keep an eye on your inbox for a message from myself.
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