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lyholmes59
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I need an engineer visit urgently please.

I have been sent a quick start package but i have no virgin box to connect to. I did call to tell them this but they said that everything I needed would be in the box. Now I am stuck with no internet. NOT a happy bunny and this is just the start !! Any advise would be great. Thank you 

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Z92
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Re: I need an engineer visit urgently please.

So you only have the cables? 

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lyholmes59
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Re: I need an engineer visit urgently please.

Yes I have no where to plug the isolator cable into the wall ?

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Steven_L
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Re: I need an engineer visit urgently please.

Hey @lyholmes59,

 

I have been able to locate your account and can see that you have requested a disconnection, I'm sorry that we could not get this right for you and this has caused you to leave so sooner after joining us.  

 

Regards

Steven_L

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