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obadaveil82
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I'm thinking about getting my own router.

If I put the hub into modem mode, and use my own router, could this cause any issues with tech support down the line? I don't want to be told they can't help me because I'm not using their hub so clearly my router is at fault?

Also, how good is the VM hub anyway? I have the latest. I'm looking at a £100 router, would that be significantly better?

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SonarUK
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Re: I'm thinking about getting my own router.

read this thread

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-4-wifi-coverage/td-p/4640758

https://twitter.com/SeriousFamily

M500 | Hub 3 Modem Mode | Asus RT-AX86U | Asus RT-AC86U
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mjpartyboy
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Re: I'm thinking about getting my own router.

VM provide modem mode to enable us to use our own router if we wish. However, they're not responsible for supporting anything beyond the Super Hub, so any third-party router related issues are up to you and/or the manufacturer's support to resolve where appropriate.

I've always run my SH2 in modem mode and used ASUS routers. First the N66U, then the AC68U and for the last few years the AC86U (I kept the old ones, so use the AC68U as a mesh node with wireless backhaul).

We're on the 200/20 service and I can max out the connection on the 5 GHz band with the AC86U, so I would look for routers that are at least the spec of the AC86U, or higher. It's also worth noting, there are many factors that influence the performance between a router and its client devices.
SH2 modem mode | AC86U router | AC68U node
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Anonymous
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Re: I'm thinking about getting my own router.

if you are worried about support. if you have problems test the connection in router mode without your router and then get support with that.

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thomaskin
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Re: I'm thinking about getting my own router.

Virgin says that in order to use your own router with its broadband, you'll need to use its Hub 3 as a modem. Enter 192.168.0.1 into your browser and enter the password printed on the bottom of your Hub 3 when prompted. Then select modem mode>enable modem mode>apply changes. The process is much the same if you have an older Virgin Super Hub.

thank you...

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Z92
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Re: I'm thinking about getting my own router.

You don't need to use modem mode to use your own router. It's the best way of doing it but it's not essential. So try it with the hub first without modifying any settings and it you are happy with it like that then leave it at that. You then have the added benefit that you can use the WiFi from the hub and the WiFi from your new router if you so wish, ensuring you cover more of your property. 

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Adduxi
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Re: I'm thinking about getting my own router.


@Z92 wrote:

You don't need to use modem mode to use your own router. It's the best way of doing it but it's not essential. So try it with the hub first without modifying any settings and it you are happy with it like that then leave it at that. You then have the added benefit that you can use the WiFi from the hub and the WiFi from your new router if you so wish, ensuring you cover more of your property. 


However, it's a bit of a waste buying a router to run it as an access point.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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jbrennand
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Re: I'm thinking about getting my own router.

See this from a "happy camper".

https://community.virginmedia.com/t5/Speed/Binning-the-Superhub-for-another-Router/td-p/4752653

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Z92
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Re: I'm thinking about getting my own router.


@Adduxi wrote:

@Z92 wrote:

You don't need to use modem mode to use your own router. It's the best way of doing it but it's not essential. So try it with the hub first without modifying any settings and it you are happy with it like that then leave it at that. You then have the added benefit that you can use the WiFi from the hub and the WiFi from your new router if you so wish, ensuring you cover more of your property. 


However, it's a bit of a waste buying a router to run it as an access point.


Why do you think that?

If all you need is WiFi in the garden for example, then that might be all you need, and certainly cheaper than renting a booster from VM...

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