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savagenc
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I keep getting connection problems

 

 

I keep getting connection problems both on my tv menu and broadband

I've done the tests switched the HUB off and on again and reset the HUB.

I'm bit stuck now as seem to just go round in circles so thought I'd post hear to see if any one can see the error. I suspect the channels but can't tell if they are good or not 

 Super Hub Version

Software Version   "V1.01.35"

Hardware Version   3.11
 
Modem InitialisationStage Status
Downstream AcquisitionLocked
Primary Frequency146750000 Hz
DHCPDone
TFTPDone
Time Of Day09:58:39 GMT
SecurityBPI+
Counters T1,T2,T3,T4,Sync,Resets000,000,041,036,000,000
Internet ConnectionIP Address Status
WAN IP Address82.21.194.63
Lease Time Remaining4 days 08h:02m:54s
ExpirySun 24 Jan 18:01
Current Network TimeWed 20 Jan 09:58 GMT
Downstream ChannelsLock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Locked2146750000 Hz256 QAM7.7 dBmV 38.3 dB290283
Locked1138750000 Hz256 QAM7.6 dBmV 37.9 dB291282
Locked3154750000 Hz256 QAM7.8 dBmV 38.3 dB287287
Locked4162750000 Hz256 QAM7.6 dBmV 38.3 dB298298
Locked5170750000 Hz256 QAM7.3 dBmV 38.3 dB302302
Locked6178750000 Hz256 QAM7.3 dBmV 38.3 dB295290
Locked7186750000 Hz256 QAM7.4 dBmV 38.3 dB292292
Locked8194750000 Hz256 QAM7.4 dBmV 38.3 dB371371

To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.

Upstream ChannelsLock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked553700000 HzATDMA43.0 dBmV64QAM6400000 Hz5120 Ksym/sec
Locked239400000 HzATDMA44.0 dBmV64QAM6400000 Hz5120 Ksym/sec
Locked332600000 HzATDMA44.5 dBmV64QAM6400000 Hz5120 Ksym/sec
Locked425800000 HzATDMA44.5 dBmV64QAM6400000 Hz5120 Ksym/sec

 

network log

20/01/202110:04:44 GMT82000200No Ranging Response received - T3 time-out
20/01/202110:04:44 GMT82000700Unicast Ranging Received Abort Response - initializing MAC
20/01/202109:58:16 GMT66050310Auth Success - Web login successful.
20/01/202109:57:26 GMT82000200No Ranging Response received - T3 time-out
20/01/202109:57:06 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:56:36 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:56:06 GMT82000200No Ranging Response received - T3 time-out
20/01/202109:55:47 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:55:17 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:54:47 GMT82000600Unicast Maintenance Ranging attempted - No response - Retries exhausted
20/01/202109:54:47 GMT82000300Ranging Request Retries exhausted
20/01/202109:54:27 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:53:57 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:53:27 GMT82000200No Ranging Response received - T3 time-out
20/01/202109:53:07 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:52:37 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:52:07 GMT82000200No Ranging Response received - T3 time-out
20/01/202109:51:47 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:51:17 GMT82000400Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/01/202109:50:47 GMT82000200No Ranging Response received - T3 time-out
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