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I have ordered a quick start self install kit, but have no VM socket in the house i moved to

Just joined

I have recently joined VM but was offered the self install kit, but the house i have moved into does not have any VM connection inside, only SKY and an OpenReach master socket. can somebody help me please?


Very Insightful Person
Very Insightful Person

Hi darren000 

You could try calling the pre-installs team on 0800 052 1734 and ask them for a manned installation.

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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