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I have all answers needed to register with virginmedia but no can do. Going around in circles

Tomo09
Joining in

Whoever can help an old man with this modern computer and tec world about registering with virginmedia.com. I have answered all their questions and I have all possible proof of being a new customer but to no avail. Virgin's website is trying to help without the need to speak but does not understand what normal humans want. It may be by cheap but not at all customer friendly, old or young. Most people want simple questions answered.

2 REPLIES 2

Client62
Legend

How are you placing your order & what odd questions are being asked ?

Tom_W1
Forum Team
Forum Team

Hi @Tomo09 thanks for your post although we're sorry to hear of the concerns you've raised here.

Are you able to kindly advise what difficulties you're facing in registering to our website, or are you trying to order a product?

If you could kindly come back here we will do our best to help further.

Many thanks

Tom_W