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julieh123
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I got married...

Hi there 

How do I change my new married name on my account and add my husband to the account.

I cant find any email details online to contact anyone.

Jules

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tehwolf
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Re: I got married...


@julieh123 wrote:

Hi there 

How do I change my new married name on my account and add my husband to the account.

I cant find any email details online to contact anyone.

Jules


Congrats.

Think you'll have to call in for account changes like this.

best time to do it is 08:00 (09:00 sundays) for the shortest queue. 

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Tudor
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Re: I got married...

VM only support single  name accounts, you cannot have one in joint names. 


Tudor
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DJ_Shadow1966
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Re: I got married...

Hello

There are details of how to do this without calling at https://www.virginmedia.com/help/virgin-media-account-change-name#change

Regards Mike

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