Virgin Media Community

[Jodiepatterson]

 

Hi, I’ve just got my QuickStart, as I believed I had a virgin socket box and I don’t, I think I need a engineer I’m not sure? These are the only sockets in my home.

[apcyberax]

if that is all you have you will need a manned install.

if you were able to book a self install then the house has had services in the past.

Do you have a brown box on the outside of the house? If so can you follow the cable in. Sometimes in older installs, there is no inside box and sometimes just a cable

[Jodiepatterson]

Hi, I’ve check and no I don’t have a brown box either 

[Roger_Gooner]

Sometimes the omni box outside is grey.