Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I don’t have a virgin wall socket to plug my hub into

TW1876
Joining in

on ‎11-07-2023 20:15

I don’t have a virgin wall socket to plug my hub into  I don’t know what to do

 

There is an Open Reach master socket but I don’t think that will work.

 

do I need a technician in to set it up??  

0 Kudos
1 REPLY 1

Tudor
Very Insightful Person
Very Insightful Person

on ‎11-07-2023 22:04

You will only have been sent a QuickStart pack if the premises previously had VM. The box and cables may have been removed by the previous occupiers. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
Top