Showing results for 
Search instead for 
Did you mean: 

I am moving home, no answer from chat, no operator for phone enquiry

Joining in

I will move home at 16 July, 2022. I tried notify Virgin Media from last 2 weeks. Chatbot, phone enquiry. No answer from chatbot. phone enquiry redirected to help and the same chatbot. I don't mind to wait or schedule a later date but no way to contact customer service even place a request. 


Very Insightful Person
Very Insightful Person
Was there no help at...


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.