Showing results for 
Search instead for 
Did you mean: 

Hub Return

Joining in

I set up my new hub and binned all the packaging. I've now received an email to say I need to return it but with not information on how I can return the hub.


How do I go about returning the old hub it says click and collect but how do I generate the barcode to take in to drop it off.


Very Insightful Person
Very Insightful Person

Hi @jonvic1891 

You can request new returns packaging <<< Here >>> 

It will also include the barcoded returns label.

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali