Hi @S7yleex, thanks for your post and I'm sorry you've got problems with your Hub 5.
Based on what I can see on your account, your Hub 3 is the active Hub on your account at the moment - it looks like this is because we were able to reactivate this for you while we sorted the Hub 5 problem. Early indications from your account appear the fault's been fixed!
I'm going to pop you a PM just so you can confirm a couple of security account details and we can arrange a time where I can try and activate your Hub 5 that's suitable for you.
Regards
Tom_W