Virgin Media Community

[tammydyas]

Hi,

I received my hub 5 a while ago but theres no power lead in the box and the old one just doesn't fit? Can I get one from anywhere to fit it?

[Lee_R]

Hi @tammydyas, thanks for posting and welcome to our community.

Sorry to hear that your hub 5 did not have a power cable with it.  I would love to help you resolve this.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[tammydyas]

Thankyou,

There's no message as yet, I'll keep checking 

[Lee_R]

Hi tammydyas, thanks for getting back to me privately.  

This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards

Lee_R