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gareth_h17
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Hub 5 flashing white light

Seems to be a common problem but I also have a flashing white light on my hub 5. Arrived this morning, and has just flashed since being plugged in

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Tudor
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Re: Hub 5 flashing white light

I believe this can happen after an update. Try a pin hole reset.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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John_GS
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Re: Hub 5 flashing white light

Hi gareth_h17

Thanks for posting and welcome to the community. Sorry to hear of the issue with the hub. I've checked the system and can see you had a tech out to replace this hub for you. Hope everything is now fixed, let me know if you need further assistance.

Best,

John_GS
Forum Team


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