Sign in
Sign out
on 27-01-2023 07:12
I received a hub 5 to replace a hub 3. I got the router and a power cable. The install tells me to use two other cables. Should they have been in the box??
on 27-01-2023 09:34
For a new install the Hub could well come with 1 network cable and 1 coax cable.For a Hub swap, use the new power supply and transfer all the cables from the previous Hub to the new Hub.
on 29-01-2023 16:44
Hi Caseymick,
Thanks for posting and sorry to hear there's some trouble setting up the new equipment.
I've had a look at things from our side and everything looks to be fine.
If you do still need help with anything please let us know.
Alex_Rm
