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Stythinator
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Hub 4

Just wanting my Connection to be looked at by someone from VM. I will post details after this Post.

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Stythinator
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Re: Hub 4

Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream

Cable Modem Status
Online
DOCSIS 3.1
Primary downstream channel
Locked
SC-QAM
DOCSIS 3.0 channels
31
4
DOCSIS 3.1 channels
1
0
 
 
 
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Stythinator
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Re: Hub 4

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

253310000000.29999938.605377QAM25625
11390000001.00000038.605377QAM2561
21470000000.70000138.605377QAM2562
31550000000.59999838.605377QAM2563
41630000000.50000038.983261QAM2564
51710000000.29999938.605377QAM2565
61790000000.50000038.605377QAM2566
71870000000.40000238.605377QAM2567
81950000000.50000038.983261QAM2568
92030000000.29999938.605377QAM2569
10211000000-0.20000138.605377QAM25610
11219000000-0.79999938.983261QAM25611
12227000000-1.50000038.605377QAM25612
13235000000-2.20000138.605377QAM25613
14243000000-2.09999838.605377QAM25614
15251000000-1.79999938.983261QAM25615
16259000000-1.20000138.605377QAM25616
17267000000-0.50000038.983261QAM25617
182750000000.50000038.983261QAM25618
192830000000.79999938.983261QAM25619
202910000000.40000238.983261QAM25620
212990000000.00000038.983261QAM25621
223070000000.40000238.983261QAM25622
233150000000.50000040.366287QAM25623
243230000000.50000038.983261QAM25624
263390000000.50000040.366287QAM25626
27347000000-0.09999838.605377QAM25627
28355000000-1.00000038.983261QAM25628
29363000000-1.29999938.983261QAM25629
30371000000-1.50000038.983261QAM25630
31379000000-1.90000238.605377QAM25631



3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

25Locked38.60537700
1Locked38.60537700
2Locked38.60537700
3Locked38.60537700
4Locked38.98326100
5Locked38.60537700
6Locked38.60537700
7Locked38.60537700
8Locked38.98326100
9Locked38.60537700
10Locked38.60537700
11Locked38.98326100
12Locked38.60537700
13Locked38.60537700
14Locked38.60537700
15Locked38.98326100
16Locked38.60537700
17Locked38.98326100
18Locked38.98326100
19Locked38.98326100
20Locked38.98326100
21Locked38.98326100
22Locked38.98326100
23Locked40.36628700
24Locked38.98326100
26Locked40.36628700
27Locked38.60537700
28Locked38.98326100
29Locked38.98326100
30Locked38.98326100
31Locked38.60537700



3.1 Downstream channelsChannel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
33964K1880QAM4096759


3.1 Downstream channelsChannel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
33Locked42-2.0115445570
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Stythinator
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Re: Hub 4

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13260000050.2705995120 KSym/sec64QAM5
23940000050.5205995120 KSym/sec64QAM4
34620000050.2705995120 KSym/sec64QAM3
42580000050.0205995120 KSym/sec64QAM6



3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1US_TYPE_STDMA0000
2US_TYPE_STDMA0000
3US_TYPE_STDMA0000
4US_TYPE_STDMA0000

 

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Stythinator
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Re: Hub 4

General Configuration

Network access
true
Maximum Number of CPEs
1
Baseline Privacy
true
DOCSIS Mode
3.1
Config file
cmreg-vmdg640-bbt076+voc-b.cm



Primary Downstream Service Flow

SFID
145016
Max Traffic Rate
1200000450
Max Traffic Burst
42600
Min Traffic Rate
0



Primary Upstream Service Flow

SFID
145015
Max Traffic Rate
55000270
Max Traffic Burst
42600
Min Traffic Rate
0
Max Concatenated Burst
42600
Scheduling Type
bestEffort
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Stythinator
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Re: Hub 4

11.jpgfirst.jpgsecond.jpgthree.jpg

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Stythinator
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Re: Hub 4

gggggg.jpg

I would defiantly say the speed to the hub is slower than the minimum guaranteed speed as suggested. I am using an up to date PC with 1GB Network card along with a Cat6 cable. I have tried a Cat5 cable and no difference. I have done the same tests on different PC's (Alienware) along with nothing running in the background and no Anti-Virus installed etc. 

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legacy1
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Re: Hub 4

It seems speed tests are a waste of time like whats the point in showing good on a speed test yet a download somewhere is slow.

I do wonder how the speed is done in hub 4 with realspeed and wonder if its a problem like how can speed test to hub be slower then to PC? seems odd...

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John_GS
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Re: Hub 4

Hi Stythinator

 

Thanks for posting.

 

The speeds we're sending to the router are fine as I've checked these.

 

Can you try using at Cat 6 cable if possible? Let me know how you get on 🙂

 

Best, 

 

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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Stythinator
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Re: Hub 4

Yes i have tried a Cat 6 Cable.

 

fffffff.jpg

 

I'm confused as to why i only have 1 , 3.1 Channel ... Seems i have the Hub 4 which runs on the 3.1 network surely all my channels should be on it rather than just one? makes no sense .....

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