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Discere
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Hub 4 not showing on Connect App

on ‎23-01-2021 15:05

I've had my Hub 4 for over a month now but the Connect App is still showing my old Hub 3 which means I can't do any of the scans.

I've tried to contact the support over chat about 5 times now and... even though I've spoken to someone most times I'm non the wiser

Any help or ideas? Thanks!!

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Ernie_C
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Re: Hub 4 not showing on Connect App

on ‎23-01-2021 15:08

The Connect app and Hub4 are not currently compatible.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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-tony-
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Re: Hub 4 not showing on Connect App

on ‎23-01-2021 15:08

afaik it does not work with the hub4

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