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bspendel
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Hub 4 Red Light

on ‎27-05-2022 08:24

I got virgin media for the first time last night but keeps on showing a solid red light. Overnight they messaged me and said that it has been activated and signal is sent through however is still solid red. Not sure whether to take out all the cables and plug them back are whatever. Please help!

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Tudor
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Re: Hub 4 Red Light

on ‎27-05-2022 11:07

You will need a technician's visit call

pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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John_GS
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Re: Hub 4 Red Light

on ‎29-05-2022 11:12

Hi bspendel

Thanks for posting and welcome to the community. 

Sorry to hear of this. I've not been able to locate your account via the forum information provided, have you been able to speak to the team since posting?

Let me know if you need further assistance.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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