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Hub 4 Power Cable

Lovestained
Joining in

on ‎14-12-2023 16:20

I’ve had my Hub 4 for a couple of years now, my teen was hoovering and managed to suck up the power cable (the bit that goes from the Hub to the transformer) and shred it.

How can I order/buy a new power cable before my teen completely loses their mind at killing the WiFi?

0 Kudos
3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

on ‎14-12-2023 21:28

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

David_Bn
Forum Team
Forum Team

on ‎17-12-2023 10:34

Thanks for your post on our Community Forums @Lovestained, and a very warm welcome to you!

Happy to assist you on getting this one resolved.

Check out the envelope in the top right hand corner for a private message from me.

Thanks,

David_Bn

David_Bn
Forum Team
Forum Team

on ‎18-12-2023 17:02

Thanks for working with me via our private messaging conversation @Lovestained, and I'm pleased to have this one resolved for you.

Do feel free to keep us updated and if anything further is required, you're more than welcome to come back to us.

Thanks,

David_Bn

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