We have just had the new Hub 4.0 delivered and want to know whether we should use our existing Powerline Booster (used with Hub 3) with the new hub.
Our Virgin connectivity throughout the house has been problematic this year. We spent ages configuring the boosters to optimum impact and don't want to spend another working day trying and then finding out the two pieces of kit are incompatible.
Hi, They should be absolutely fine. You may need to to set them up to clone your Hub 4 SSID if you have them set up this way. If you have them as a seperate SSID then it should be a case of just plugging the ethernet cable into the new Hub4
Here to help! I'm an install manager helping out whilst working from home. Find out more
Thanks for your reply. Only thing is, the electrical circuit/ power line configuration worked fine with Hub 3.0. So that means that when we change to 4.0 and it doesn't work, looks like we need a different booster.
So I'm keen on following that line of enquiry for time being.
If you disable the boosters and connect directly to the HUB4, what speed do you get then?
Boosters work on any type of hub, even across providers, so it's unlikely to be those unless they have become faulty. It could also be because of a recent change in the equipment in your house. For example, a washing machine, tumble dryer or microwave will degrade the boosters signal.
A couple of weeks back I read that cheap Chinese LED bulbs in desktop lamps and standard lamps are putting a lot of interference back into the mains circuits. How and how true that is I don't know but it may be worth checking.