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Hub 3 setup

I’m having problems setting up my Hub 3.0 I have called up to activate multiple times and nothing. I have tried rebooting and resetting the router multiple times.

nothing seems to be working.

on the Router’s dashboard it’s showing Broadband (Access Denied)

and the lights in the router has a solid green power light and WiFi light and then the flashing arrows in green.

I have tried calling both the number in the QuickStart book and the 0345 number but both when I go through to the call centre say the call centre is closed even though it’s within in the hours on the website.

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Re: Hub 3 setup

Hi

I work for virgin media 

Let me take a look at this for you, hopefully I can help. Please inbox me your account number and area code.


Here to help! I'm a technician helping out whilst working from home. Find out more


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