I have simply requested a Hub 3 (Order No WS6758070), as the hub you originally sent me was never replaced, and due to home working it is completely under-powered. I need a Hub 3 to use the Connect app to establish dead spots in my house so that you will send me an extender for the wifi signal to get to where I have to work from.
I ordered the Hub 3 on 31 March and you said it would be delivered on Saturday 4 April. Unfortunately that didn’t happen, and I need to know when I can expect it, as I must have connectivity for my job. Please provide an ETA so that I can decide what to do next.
You can text 07533051809 and explain the issue, they may need to resend it if it has been lost in the post. Please do appreciate, we are extremely busy and it may take a little while for our team to reply.
Here to help! I'm a technician helping out whilst working from home. Find out more