cancel
Showing results for 
Search instead for 
Did you mean: 

Hub 3 delivered push type cables.

sthilina
Joining in

Hi, 

Two things to clarify.

1. Hub 3 got delivered today with push-type coaxial cable. but Hub 3 port looks like a screw type.

2. Unable to find the wall socket at the house. the landlord is also not too sure about the wall socket. 

Please advice.

Sam

2 REPLIES 2

sthilina
Joining in

IMG_8668.jpeg

 Found this port onwall

goslow
Alessandro Volta

The push connector pushes on to the screw fitting of the F-connector.

Your photo shows a telephone socket which is no use for VM broadband.

Sometimes there is no VM wall box, just a trailing cable to connect to.

What it the larger diameter white cable running across the top of the skirting board in your photo?

Usual cut/paste reply to this kind of 'missing wall box' query is ...

Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. The cable could be hidden within, or behind, furniture. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. A couple of past examples are below

https://community.virginmedia.com/t5/QuickStart-set-up-and/No-wall-socket/td-p/5395897

https://community.virginmedia.com/t5/QuickStart-set-up-and/No-virgin-media-wall-socket/m-p/5395697#M...

The wall box may be branded with the logos of an old cable TV company (not VM). Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs.

If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home.

If no luck, call the pre-installation and delivery team on 0800 052 1734, explain the problem and request a tech visit to install a connection point.

What it the larger diameter white cable running across the top of the skirting board in your photo?