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CallumW94
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Hub 3 Router flashing internet symbol

Hi,

Just received my Hub 3 in the post. 

Power is on. White cable is plugged into wall socket and into Hub 3.

Bottom green line is solid green. Top WiFi symbol is solid green. However, internet symbol (two arrows) is flashing green.

Its been like this for nearly three hours now.

Booklet says flashing green internet symbol means it's downloading an update.

 

Any ideas to help get me online?

 

Thank you

 

 

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Tudor
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Re: Hub 3 Router flashing internet symbol

Possibly the hub has not be activated to your account. Phone 

Equipment activation on 0800 953 9500


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Serena_C
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Re: Hub 3 Router flashing internet symbol

Hi @CallumW94

Welcome to our Community Help Forum 🙂

Thank you for making your first post regarding your Hub 3, I'm sorry to hear you've been experiencing issues getting online. I would like to check to see if there's an activation issue affecting your Hub, I shall send you a private message now to obatin the details required to look into this further.

Please keep an eye out for the purple envelope in the top right corner and get back to me when you can.

Best wishes,

Serena

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