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Hub 3 Lost Connection

ggilson
Tuning in

on ‎16-10-2022 16:04

SW11 1PL

My Hub3 suddenly disconnected and all devices show no internet. Green light keeps blinking. Tried reinstalling the hub but no luck.

Screenshot_20221016-160359.png

 

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4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

on ‎16-10-2022 16:32

Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

 

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ggilson
Tuning in
In response to Adduxi

on ‎16-10-2022 16:42

thanks! 

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ggilson
Tuning in
In response to Adduxi

on ‎17-10-2022 13:54

Is it common for this to happen? The service status keeps pushing the repair time farther ever time I check. Yesterday it said everything would be fixed by 10.30pm. and at 10.30 pm it showed it will be done by 12.00 pm today. Still not fixed.

 

 

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Adduxi
Very Insightful Person
Very Insightful Person
In response to ggilson

‎17-10-2022 15:00 - edited ‎17-10-2022 15:01

The dates VM gives are always estimated repair dates. They are not fixed in stone, so can, and generally do, move to the right. 

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