Menu
Reply
georgeacoe
  • 1
  • 0
  • 0
Joining in
298 Views
Message 1 of 3
Flag for a moderator

Hub 3.0 broken

Hi, cable entry to my router has snapped and non-repairable. Please can I buy a new Hub 3 router ASAP to replace my broken one - no WiFi currently! 

Tags (4)
0 Kudos
Reply
Tudor
  • 10.77K
  • 837
  • 2.12K
Very Insightful Person
Very Insightful Person
281 Views
Message 2 of 3
Flag for a moderator

Re: Hub 3.0 broken

VM will replace your hub for free, they are rented you cannot buy one, phone customer services or wait a day or two for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Reply
Serena_C
  • 2.18K
  • 91
  • 225
Forum Team
Forum Team
197 Views
Message 3 of 3
Flag for a moderator

Re: Hub 3.0 broken

Hi @georgeacoe

 

Welcome to our Community Help Forums 🙂

 

Thank you for making your first post regarding your Hub 3.0 being broken after the cable entry snapped.

 

I've taken a look at your account and saw that you had a technician visit yesterday - were they able to replace your faulty Hub?

 

Please do let me know 🙂

 

Thanks,

 

Serena

0 Kudos
Reply