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gbee99
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How to separate tivo box and hub

I currently have my hub and TiVo box situated quite close together but I'd like to move the hub to a more central location in the room. However, I can't see how I can move the hub much further than a meter or so away from the TiVo box as it's restricted by the length of cables that run from the boxes to the to broadband splitter. Can anyone suggest anything please? 

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Anonymous
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Re: How to separate tivo box and hub

you will need to get VM to move the hub and install a new cable. this will cost £99. you can't do this yourself
Megan_L
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Re: How to separate tivo box and hub

Hi Gbee99, 

Thanks for using the forums to get this request looked into, Apcyberax is correct. To move the equipment and install a longer cable will need to be done by an engineer as you can't do it yourself, plus it will have a charge.

If you don't mind this please let us know and we can get an engineer booked in for the work 🙂

Thanks,

Megan_L

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