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How to report a broken cable

How do we report a broken cable and a cable that is running across the top of a pavement and bends down visibly in to the road. It’s not buried at all? We can’t get through to anyone on the phone? 

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Re: How to report a broken cable

Hi Popplewellcat,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear there's been an issue with the cabling, I've been able to locate your account using your forum details and can see you've been able to speak to someone regarding this and have managed to get something sorted.

 

If you do still need help with anything please let me know.

 

Alex_Rm

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