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How to cancel contract

Hi. Anyone know the best way to do this. My broadband is unreliable. None of the fixes suggested by VM have made a difference. I’ll go back to BT who gave me no issues. 

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Re: How to cancel contract

Hello

You need to either call up on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long. You will have to give 30 days notice.

Regards Mike

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Re: How to cancel contract

You need to ring them up on the normal number. 

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Re: How to cancel contract

But if you struggle to get through by phone, then you can cancel by post.  Go to section N of the terms and conditions for the address.

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