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How to book an engineer

Planey73
Joining in
  • Unfortunately my dog has chewed through my cable in my living room. I've rang virgin but they've done their checks and said I'm still online so they can't send me an engineer out. Does anybody know how I can resolve this? Many thanks Mark 
3 REPLIES 3

lotharmat
Community elder
Which cable??

Post up a picture!



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Corey_C
Moderator
Moderator

Thanks for your post and welcome to the Community Forums, Planey73,

 

Is your service being affected by the chewed up cable?  If the damage is cosmetic only, then an engineer might not be needed. Alo where does the cable lead to?

 

Cheers,

Corey C

LittleMick73
Superstar
Hi which cable coxial, HDMI, ethernet, power cable. Regards Micky