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megsmifff
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How to book an engineer

My quick start broadband package arrived recently, however there is no virgin socket in my house. 

I'm trying to book an engineer through the website but there does not seem to be an option for this. Similarly, I can't get hold of anyone on the phone, and the automated messenger keeps signing out/ not responding to my enquiries. How do I go about this? 

Any help would be appreciated. 

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tehwolf
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Re: How to book an engineer

call at 08:00 - on the dot. queues will be shorter.

or wait here for a few days for a forum staffer to respond.