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How to book an engineer?

I am new and have just signed up to the 'quick start' installation of broadband. I rec'd the equipment however the internal master socket is a BT phone point whereas I have the brown Virgin box outside by the front door. How do I book an engineer to help install the new equipment? I cant find a telephone number and the website doesn't help to answer this. Thanks

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Re: How to book an engineer?

Hi phone 150 free from a virgin phone or 0345 454 1111 from any other phone. Regards Micky
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Re: How to book an engineer?

Hi LittleMick73

Many thanks.

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