on 25-07-2022 14:46
I have moved house and I booked a cable to self-install. However, I have watched the videos and tried but was not successful. Please could I book an appointment with an engineer to install.
Could someone please book me a visit from the VM staff?
on 25-07-2022 18:39
Special number to call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday
on 28-07-2022 09:19
Welcome and thank you for reaching out to us here on the Community.
I am very sorry to hear you have not been able to complete the installation of your new equipment.
I have taken a look from our side and can see you have had a visit from our team to assist you with this.
Please do let us know if we can help with anything else 🙂