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How long for extra checks

Bert4291
Joining in

on ‎09-12-2021 21:17

So I signed up 2 weeks ago, it seemed to all go through and I got an initial email with an order summary but soon after another email saying they need to do additional checks.

How long should this take? It said they would let me know but I have heard nothing. 

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VM-Jon
Forum Team
Forum Team

on ‎09-12-2021 21:18

Hi there,

thank you for reaching out to us here, that could be several reasons for this. I will send you a private message for some details I’ll take a look at the account for you.

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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